FAQs

  • We specialize in sensitive workplace matters, including misconduct investigations, performance concerns, cultural and climate assessments, leadership coaching, and strategic advisory support. Our work is often called upon during high-stakes, high-impact employee issues.

  • Any time fairness, trust, or neutrality may be at risk. We’re often engaged when issues involve senior staff, there’s limited trust in internal processes, or when a credible, independent lens is needed to restore confidence.

  • Generalist HR firms are great for routine needs like hiring, benefits, and compliance. But when it comes to misconduct, conflict, or culture issues, most aren’t equipped for deep, sensitive employee relations work. That’s our specialty. We conduct investigations, coach leaders through tough situations, and help organizations take clear, credible action when it matters most.

  • Absolutely. We frequently partner with HR, legal, compliance, or executive leadership teams. Whether we’re leading a matter independently or acting as a behind-the-scenes advisor, we’re here to complement your internal capabilities—not replace them.

  • We work with organizations of all sizes—from small nonprofits and start-ups to federal agencies and global firms. The common thread is a commitment to fairness, accountability, and a healthy workplace. Whether you have a full HR team or none at all, we tailor our support to your needs.

  • Often, more openly. Because we’re not part of internal politics or power structures, employees tend to feel safer sharing honest feedback. We build trust quickly and maintain discretion throughout the process.

  • We handle all matters with discretion and respect for privacy. While we take steps to protect confidentiality, information may need to be shared to ensure fairness and due process—particularly in investigations when an individual has to be able to respond to a specific allegation. We align our approach with your organization’s legal, ethical, and policy obligations.

  • We’ve led investigations and assessments involving senior leaders and high-profile personnel. These cases are approached with discretion, neutrality, and a firm commitment to due process—ensuring the process is fair, thorough, and insulated from internal influence.

  • You’ll receive a clear, fact-based report with actionable recommendations aligned with your policies and industry best practices. We’re also available to support implementation through coaching, training, or communications planning.

  • While we don’t provide legal advice, our investigations are procedurally sound, well-documented, and aligned with best practices. Many clients find that this approach supports stronger internal decisions and can complement legal guidance when needed.

  • Many internal investigations involving misconduct, harassment, or culture concerns do not require an attorney. Legal counsel is generally needed when litigation is anticipated or legal advice is necessary. Many organizations benefit from working with neutral investigators who bring deep experience in fact-finding and workplace dynamics.

  • In high-risk matters, we recommend that our findings be reviewed by employment counsel before final delivery. While we are not a law firm and do not provide legal advice, we often collaborate with internal or external legal teams to support consistency with legal standards.

  • Our investigations are designed to be credible, well-documented, and procedurally consistent. While we do not offer legal advice or create attorney-client privilege, legal teams often find our reports to be a strong foundation for internal actions or further legal review.

  • Leadership owns the outcome. We provide clear, impartial guidance, but the path forward is yours. We’re always available to advise on next steps or serve as a sounding board as you weigh your options.

  • It depends on the scope. A focused investigation may take 2–4 weeks. Broader efforts like climate reviews or leadership coaching may take longer. We align timelines with your urgency and risk profile.

  • We offer flat-fee, hourly, retainer, and subscription-based pricing options depending on the engagement. Every project is scoped up front so expectations are aligned and there are no surprises.

  • Our experience spans government, tech, higher education, national security, healthcare, and mission-driven nonprofits. While our background is rooted in federal service, our approach is widely applicable to any organization navigating complex personnel or cultural challenges.

  • If you value fairness, discretion, and accountability—and want an experienced, independent voice at the table—we likely are. We’re especially effective in complex or emotionally charged situations where internal resolution is difficult.